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Accessibility

Classic Insurance Services is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards. Classic Insurance Services is a trading name of Kingfisher Insurance Services Limited (registered in England No 01469545).

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Imaging Insurance is fully conformant with WCAG 2.1 level AA. Fully conformant means that the content fully conforms to the accessibility standard without any exceptions.

Feedback

We welcome your feedback on the accessibility of Classic Insurance Services. Please let us know if you encounter accessibility barriers:

Phone: 020 7655 8040

Email: allcis@classicinsuranceservices.com

Postal address:

Redfields Industrial Park,
Redfields Lane,
Church Crookham,
Hampshire,
GU52 0RD

We try to respond to feedback within 24 business hours.

At Classic Insurance Services, we are aware that many of our customers have varying needs or a disability which may affect how they may view and access the internet.

We are committed to making sure that everyone has access to our website and its content. Our aim is to ensure that everyone is able to read the details contained and complete applications online.

To increase the text size

  • In Internet Explorer, press the Alt key to display the menu bar. Select View, and then select Text size. Choose to make text larger or smaller than the size on the screen.
  • In Google Chrome, click the three-dots settings icon and choose Settings. From the left pane, select Appearance, then from the Font size drop-down, select your new font size.
  • In Mozilla Firefox, go to the “View” menu at the top of the screen, select “Zoom”, and then choose “Zoom In” or “Zoom Out” to increase or decrease the size of the text.

To disable stylesheets

  • In Internet Explorer, go to the Tools menu and select Internet Options, click the Accessibility button and disable the StyleSheet.

Customer feedback is important to us. If you discover a part of our website that has been difficult to use, please contact us and let us know.